Privacy Policy

Last updated: July 12, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you:

  • Create an account or profile
  • Submit startup ideas or business plans
  • Participate in mentor matching
  • Use our AI-powered tools and features
  • Contact us for support or inquiries
  • Subscribe to our newsletter or updates

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Personalize your experience with AI recommendations
  • Match you with relevant mentors and opportunities
  • Analyze and validate your startup ideas
  • Send you updates, newsletters, and important notifications
  • Respond to your inquiries and provide customer support
  • Protect against fraud and ensure platform security

3. Information Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties except in the following circumstances:

  • With your consent: When you explicitly agree to share information
  • Mentor matching: Limited profile information shared with matched mentors
  • Service providers: Trusted partners who help us operate our platform
  • Legal requirements: When required by law or to protect our rights
  • Business transfers: In case of merger, acquisition, or asset sale

4. Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption of data in transit and at rest
  • Regular security audits and vulnerability assessments
  • Access controls and authentication systems
  • Secure data storage with backup and recovery procedures
  • Employee training on data protection best practices

5. Your Privacy Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Export your data in a machine-readable format
  • Opt-out: Unsubscribe from marketing communications
  • Restriction: Limit how we process your data

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized recommendations. You can control cookie settings through your browser, though some features may not function properly if cookies are disabled.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws and regulations.

8. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our platform. Your continued use of our services after such modifications constitutes acceptance of the updated Privacy Policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Email: privacy@hiinen.com
Phone: +234 (0) 123 456 789
Address: Lagos, Nigeria
Data Protection Officer: dpo@hiinen.com